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Frequently Asked Questions
What surfaces can I apply my wall decals to?
Decals are best applied to a smooth, dry, clean indoor surface. Although our decals are very reliable, we cannot guarantee that they will stick to textured walls.
Do not apply decals to freshly painted walls. Please allow 4 weeks for the paint to fully cure before application. We recommend referring to the paint manufacturer’s instructions, as times can vary from manufacturer to manufacturer. Parker and Olive will not be liable for any damages to walls.
Do I require any tools to apply my wall decals?
No additional tools are required.
How do I clean my wall decals?
Simply wipe with a damp cloth. Do not use cleaning agents or abrasive cleaners.
Is the color & size of the product the same as in the picture?
Colors of decals may vary slightly as each monitor displays differently.
Display images are an example only and decals may not be to scale. Please see image for size measurements.
For best display it's recommended to place decals on a white wall.
How do I apply my wall decals?
1) Clean your wall to remove dust particles and leave until dry. Decals are best applied to a smooth, clean indoor surface. Do not apply to a newly painted wall
2) Flatten out the product to create a wrinkle-free finish. Decide on how you want to place your decals in your chosen space. It’s recommended that you first test the application and removal in an inconspicuous section of the wall
3) Peel your decals off the adhesive paper, taking care that the decal doesn’t fold and stick to itself, and position on your wall. Once all decals are correctly placed go over them and firmly, but gently, rub to adhere them properly to the wall to complete your masterpiece
How do I remove my wall decals?
1) Remove decals slowly and gently, by carefully lifting an edge and peeling the decal back on itself
2) If decals are not removing easily, a hair dryer on a low heat can be used for several seconds, before slowly and gently peeling off the decal. Please note that the decal might leave some residue on the surface when removed.
Note: We do not guarantee that decals will not damage the surface when removed and take no responsibility if surface is damaged
Where can I use my decals?
Our decals are perfect for any space in your home, including a nursery, playroom, bedroom, living space and more.
Do you offer free shipping?
We offer FREE worldwide shipping on all orders. Orders are processed and shipped out within 2-5 business days. Please allow 5-14 business days for delivery.
Please see our full Shipping Policy for more details.
What is your returns policy?
We want to make sure your purchase is perfect for your home!
Returns will be accepted within 30 days of delivery. To be eligible your item must be unused and in the same condition that you received it. Please see our full Returns Policy for more details.